Data Privacy and Retention

How CSVgo handles uploaded data, how long it is stored, and how privacy and security are enforced.

CSVgo is built for outbound teams that handle sensitive lead data. Data privacy, security, and controlled retention are core to how the product works.


What Data CSVgo Processes

CSVgo processes only the data you explicitly provide.

This includes:

  • CSV files you upload

  • Contact data inside those files

  • Account and usage information

  • Support communications

CSVgo does not scrape data or generate contacts on your behalf.


Your Responsibility as a User

You are responsible for ensuring that:

  • You have the legal right to process the data you upload

  • Your use complies with applicable data protection laws

  • Your outbound campaigns follow local regulations

CSVgo acts as a data processor, not a data owner.


How Uploaded CSV Data Is Used

Uploaded CSV files are used only to:

  • Clean and standardize data

  • Verify email deliverability

  • Validate catch-all domains

  • Identify email service providers

  • Generate export files

Data is never sold or reused.


Data Retention Policy

CSVgo follows a minimal-retention model.

  • Uploaded and processed CSV data is automatically deleted after 30 days

  • You may delete files earlier at any time

  • Data saved intentionally in your account remains until you remove it

This reduces long-term risk and exposure.


Data Security Measures

CSVgo uses technical and organizational safeguards to protect data, including:

  • Secure processing environments

  • Access controls

  • Encrypted storage where applicable

  • Restricted internal access

Only authorized systems and personnel can access uploaded data.


Use of Third-Party Services

CSVgo relies on trusted third-party services to:

  • Verify email deliverability

  • Store and process files

  • Operate infrastructure securely

These services process data only as required to perform their function and are governed by their own privacy policies.


What CSVgo Does Not Do

CSVgo does not:

  • Send emails on your behalf

  • Store lead data indefinitely

  • Use your data for marketing

  • Share your data with unrelated parties

Your data remains yours.


Your Rights

You have the right to:

  • Access your account data

  • Request deletion of your data

  • Close your account at any time

  • Contact support for privacy-related questions

Requests are handled via support.


Key Takeaway

CSVgo is designed for:

  • Short-lived data processing

  • Minimal data retention

  • High operational security

  • Full user control

Your data is processed, delivered, and cleared with intention.

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