# Data Privacy and Retention

CSVgo is built for outbound teams that handle sensitive lead data.\
Data privacy, security, and controlled retention are core to how the product works.

***

### What Data CSVgo Processes

CSVgo processes only the data you explicitly provide.

This includes:

* CSV files you upload
* Contact data inside those files
* Account and usage information
* Support communications

CSVgo does not scrape data or generate contacts on your behalf.

***

### Your Responsibility as a User

You are responsible for ensuring that:

* You have the legal right to process the data you upload
* Your use complies with applicable data protection laws
* Your outbound campaigns follow local regulations

CSVgo acts as a data processor, not a data owner.

***

### How Uploaded CSV Data Is Used

Uploaded CSV files are used only to:

* Clean and standardize data
* Verify email deliverability
* Validate catch-all domains
* Identify email service providers
* Generate export files

Data is never sold or reused.

***

### Data Retention Policy

CSVgo follows a minimal-retention model.

* Uploaded and processed CSV data is automatically deleted after **30 days**
* You may delete files earlier at any time
* Data saved intentionally in your account remains until you remove it

This reduces long-term risk and exposure.

***

### Data Security Measures

CSVgo uses technical and organizational safeguards to protect data, including:

* Secure processing environments
* Access controls
* Encrypted storage where applicable
* Restricted internal access

Only authorized systems and personnel can access uploaded data.

***

### Use of Third-Party Services

CSVgo relies on trusted third-party services to:

* Verify email deliverability
* Store and process files
* Operate infrastructure securely

These services process data only as required to perform their function and are governed by their own privacy policies.

***

### What CSVgo Does Not Do

CSVgo does not:

* Send emails on your behalf
* Store lead data indefinitely
* Use your data for marketing
* Share your data with unrelated parties

Your data remains yours.

***

### Your Rights

You have the right to:

* Access your account data
* Request deletion of your data
* Close your account at any time
* Contact support for privacy-related questions

Requests are handled via support.

***

### Key Takeaway

CSVgo is designed for:

* Short-lived data processing
* Minimal data retention
* High operational security
* Full user control

Your data is processed, delivered, and cleared with intention.